OmniStudio-Consultant Practice Questions - OmniStudio-Consultant Certification Questions

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To pass the Salesforce OmniStudio-Consultant exam, candidates need to have a deep understanding of the OmniStudio platform, including its features, capabilities, and limitations. They should also be familiar with the best practices for developing and deploying customized solutions that meet their clients' needs. OmniStudio-Consultant Exam consists of multiple-choice questions that cover various topics related to the platform, such as data modeling, process automation, user interface design, and security.

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Salesforce OmniStudio-Consultant Certification Questions | OmniStudio-Consultant Test Fee

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Salesforce Certified OmniStudio Consultant Sample Questions (Q52-Q57):

NEW QUESTION # 52
A consultant must design a 360 view of the customer. The business requirements are:
* A header card with account information (name, account number, next billing date, invoice method)
* A list of related contacts (first name, last name, phone)
* All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers

A. Use a Block Element with the Collapse property enabled
B. Use a Zone Template
C. Use a Custom Style to adjust height and width
D. Use a Datatable element

Answer: A,D

NEW QUESTION # 53
Which element allows a user to retrieve data from a single field and display it in a dropdown list?

A. Select
B. Lookup
C. Calculation Action
D. DataRaptor Extract Action

Answer: B

Explanation:
The element that allows a user to retrieve data from a single field and display it in a dropdown list is Lookup.
Lookup allows the user to search for a value from a Salesforce object or an external system and select it from a list of suggestions. Calculation Action is used to perform calculations on data. DataRaptor Extract Action is used to retrieve data from multiple fields or records. Select is used to display a list of predefined values.

NEW QUESTION # 54
A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
* Service category
* Number of hours
* Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers

A. Step
B. Input Block
C. Edit Block
D. Multi-select
E. Formula

Answer: B,C,E

Explanation:
To create a new quote estimation process that involves multiple steps and a variable number of rows of data, the consultant should recommend the following OmniScript elements:
Edit Block: This is an element that allows the user to add, edit, or delete multiple rows of data in a table-like format. It can be used to capture the service category, number of hours, and hourly rate for each row.
Formula: This is an element that allows the user to perform calculations on data using mathematical expressions. It can be used to calculate the total for each row by multiplying the number of hours with the hourly rate.
Input Block: This is an element that allows the user to enter data using various input types, such as text, number, date, picklist, etc. It can be used to display the formula result for each row and the final price for the quote.
The elements that are not suitable for this scenario are:
Multi-select: This is an element that allows the user to select multiple options from a list. It is not relevant for this scenario, as the user needs to enter data in each row, not select from predefined options.
Step: This is an element that organizes the OmniScript into one or more pages. It is not relevant for this scenario, as it does not capture or display any data.

NEW QUESTION # 55
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?

A. 0
B. 1
C. 2
D. 3

Answer: B

Explanation:
The number of different data sources that can be configured using FlexCards in this scenario is 6. A FlexCard can have one data source per state, and a state can have multiple child FlexCards, each with its own data source. Therefore, the parent FlexCard can have one data source for its state, and each of the 5 child FlexCards can have a different data source, making a total of 6 data sources

NEW QUESTION # 56
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?

A. Parent FlexCard with single Child and multiple Card States
B. Parent FlexCard with single Child and Card Actions
C. Parent FlexCard with multiple Child and Card Actions
D. Parent FlexCard with multiple Child and different Card States

Answer: C

NEW QUESTION # 57
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