At Future Design, we are committed to providing a distinguished educational experience for all our trainees, and we fully understand the importance of flexible registration and payment processes. Therefore, we have established a refund policy to protect the rights of both parties and ensure fairness in financial transactions. Please read the following policy carefully before completing your payment.

Cancellation Before Registration Closes

If you decide to cancel your registration several days before the registration closes, you are entitled to a partial refund according to the following refund policy. 25% of the total amount will be deducted.

If a refund request is submitted immediately after the registration closes, a 50% deduction will be made. Please note that this deduction includes processing fees and the allocation of places for already registered trainees.

Requests More Than a Week After Registration Closes

More than a week after the registration closes, refund requests cannot be submitted. This decision is intended to protect the integrity of the educational process and ensure all trainees adhere to the specified schedule. The institution does not bear any fees from individuals.

How to Submit a Refund Request

If you would like to request a refund, please email our customer support team at the following address:

info@futds.com

All requests must include the following information:

Full Name

Course Title

Application or Payment Number

Date of Request

Reason for Cancellation (if applicable)

Dealing with Exceptional Cases

We understand that some circumstances may be beyond your control. If you have a special case that requires an exception to the general policy, you can contact us via email to review the situation and provide possible solutions.

We are here to ensure you provide the best possible learning experience. If you have any questions or special circumstances that need to be discussed, please do not hesitate to contact us.

Future Design Team